

Welcome to the Nationally Recognised Course in Mental Health Support for First Responders. This course is uniquely tailored to provide comprehensive education on mental health, fostering resilience and offering practical strategies for managing the mental health impacts of crisis response.
This course has a ‘first responder’ focus but is suitable for any individual who wants to understand mental health challenges and learn how to offer support. What does it mean to be a first responder?… in reality, every individual has the potential to be a first responder. Most often this description is associated with professional individuals who have received specialised training in dealing with emergencies. The reality is that the first responder is often a bystander (someone like you and me), on an emergency scene, providing the very first few minutes of support
Participants in this course will learn to recognise signs and symptoms of mental health concerns and respond effectively, providing crucial support until professional help is available
This course is ideal for:
A well-prepared response to a mental health crisis can prevent escalation, minimise risks, and ensure a swift and safe resolution. This course provides:
A Nationally recognised Statement of Attainment will be issued upon successful completion of this course
This training is available in different delivery formats to accommodate workplace needs:
Face-to-face training: Typically 6 hours, including practical exercises
Blended learning: Online theoretical components combined with in-person practical assessments. Typically 90 minutes face to face assessment
Enhance your emergency preparedness with our Mental Health Support For First Responders course. Enrol today to gain the confidence and skills needed to act quickly and effectively in emergency situations.
For more information or to book your training session, contact us now!
The following units will be included in your certificate:
Course durations can vary for multiple reasons, so the durations below are a guide.
| Refresher min. duration | N/A |
| Blended min. duration | N/A |
| Face-to-face min. duration | 6 Hours |
| Online with face-to-face min. duration | 90 minutes |
An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:
An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:
However, these are approximate timeframes only. Individuals who previously completed similar training may complete the online component in a shorter timeframe. An individual who is new to training may take longer to work their way through all the learning content and theory questions.
Please contact us if you cannot meet the Entry Requirements before enrolling.
Individuals undertaking this course will be expected to complete both written and practical assessment tasks.
Certificate provided on completion of both – nil recognition can be given if you fail to complete one or both tasks.

Performance tasks and practical scenarios:
Practical task demonstrations:
Theory assessment – A written assessment consisting of multiple choice and short answer questions. All questions must be completed